Christian Terwiesch is a Professor of Operations and Information Management at The Wharton School of the University of Pennsylvania. He also is a Senior Fellow at Leonard Davis Institute for Health Economics and Co-Director for the Mack Institute for Innovation Management. His research on Operations Management and on R&D and Innovation Management appears in many of the leading academic journals, including Management Science, Operations Research, Marketing Science, and Organization Science. He is also active on various editorial boards for journals including Management Science and Production and Operations Management.
Professor Terwiesch has researched with and consulted for various organizations, including a project on concurrent engineering for BMW, supply chain management for Intel and Medtronic, and product customization for Dell. Most of his current work relates to healthcare and innovation management. In the healthcare space, some of Professor Terwiesch recent projects include the analysis of capacity allocation for cardiac surgery procedures at UCSF and at HUP, the impact of emergency room crowding on hospital capacity and revenues (also at HUP), and the usage of ICU beds in the Children’s Hospital of Philadelphia. In the innovation space, recent projects include the management of the clinical development portfolio at Merck, the development of open innovation systems, and the design of patient centered care processes in the VA hospital system.
Professor Terwiesch is the co-author of Matching Supply with Demand, a widely used text-book in Operations Management. His latest book, Innovation Tournaments, has just appeared last summer. The novel, process-based approach to innovation outlined in the book was featured by BusinessWeek, the Financial Times, and the Sloan Management Review.
PhD in Management, INSEAD, France, 1997; Diplom in Business Information Technology, University of Mannheim, Germany, 1993
Andrew M. Heller Professor at the Wharton School; Professor of Operations, Information and Decisions; Professor of Health Policy, Perelman School of Medicine; Co-Director, Mack Institute of Innovation Management
The Wharton School
Operations and Information Management Department
Antonio Moreno-Garcia and Christian Terwiesch (Forthcoming). Product Line Decisions as a Hedge Against Uncertainty: An Empirical Analysis in the US Automotive Industry.
Robert Batt and Christian Terwiesch (Forthcoming). The Behavior of Doctors Under Load: An Empirical Analysis of Emergency Care.
Antonio Moreno-Garcia and Christian Terwiesch (2015). Pricing and Production Flexibility: An Empirical Analysis of the US Automotive Industry, Manufacturing and Service Operations Management (MSOM), 17 (4), 428-444.
Mary Pelak, Amy Pettit, Christian Terwiesch, Jennifer Gutierrez (2015). Rethinking Primary Care Visits: How Much Can Be Eliminated, Delegated, or Performed Outside of the Face-to-Face Visit?, Journal of Evaluation in Clinical Practice, 21, 591-596.
Robert Batt and Christian Terwiesch (2015). Transparency in Waiting Lines: An Empirical Study of Patient Abandonment Behavior in the Emergency Department, Management Science, 61 (1), 39-59.
Jennifer Gutierrez, Christian Terwiesch, Mary Pelak, Amy Pettit, Steven C. Marcus (2015). Characterizing Primary Care Visit Activities at Veterans Health Administration Clinics, Journal of Healthcare Management.
Christian Terwiesch and Karl Ulrich (2014). Will Video Kill the Classroom Star? The Threat and Opportunity of Massively Open Online Courses for Full-time MBA Programs, William and Phyllis Mack Institute for Innovation Management.
KC Diwas and Christian Terwiesch (2012). An Econometric Analysis of Patient Flows in the Cardiac Intensive Care Unit, Manufacturing & Service Operations Management, 14 (1), 50-65.
Christian Terwiesch and KC Diwas (2011). The Effects of Focus on Performance: Evidence from California Hospitals, Management Science, 57 (11), 1897-1912.
Jesse M. Pines M.D. Robert Batt, Joshua A. Hilton, Christian Terwiesch (2011). The Financial Consequences of Lost Demand and Reducing Boarding in Hospital Emergency Departments, Annals of Emergency Medicine, 58 (4), 331-340.